This is the second part of the conversation with the Hermit :
vennus9d :now you change the subject.I will ask you somehting quick.Whay has changed in 9d since 2007 ?How many veterans still surfs the forum ?I asked you questions.
Legend:why did so many people left 9Dragons?
TheHermit:And this sentence in your email, “And I hope for your own interest, that you are the real Steven-Elliot Altman.” Is a personal threat.
Legend:why did they even just MOVED to another 9Dragons version? …its not a threat, its for acclaim’s own interest… you can tell as long as you want that your game and your company is so great. but the veteran players say something else.
We didn’t get the answer to those questions…TheHermit wanted to know why Legend said to his mail : ‘and I hope for your own interest, that you are the real Steven-Elliot Altman’. He should ask himself why. We knew that something smells fishy. It is best for Acclaim that the conversation would not be another lie and someone else took TheHermit place to talk to us, as I think happened. That is fake identity and in real life you can pay for that mistake.
Sedbona: I request a better 9D
Legend:how i said, this is your last chance.we tried to solve this in peace
TheHermit: Do you feel I am not trying to create a better 9D since my return?
Legend: but you like to be arrogant
TheHermit: I assure you my desire to see the game improve is greater than yours, and I have the players in mind.
Legend: oh, deleting posts which you dont like on your forum is really good for the players. i’m sure thats for their best.hermit you dont know me, ok? so dont say that. you have no clue.
vennus9d:I request : the end of VGM system, new system of recruitment of moderators, health certificates for all of them, a better customer services, put back the services for all to acces it, the Tibet map, a balanced pvp system.
TheHermit: Ok, would you like me to address each of those?
Legend: I request: better people in your teams and less arrogance to the players. also freedom of speech on the forum and a better communication between acclaim and their players.
TheHermit: It would require you all stop writing as I do?
vennus9d: yes, please do
TheHermit: Sure. Just allow me to finish all my responses please
Sedbona: go on please
TheHermit:The VGMs are necessary because we have millions of players to respond to. Since my return, they have also been helping to run events, which I believe the majority of players enjoy. In a game where only 6% of players spend money, and 94% of players get to play for free. We need volunteers. So, we are not going to remove our VGMs, what you suggest would end the free game for all, bad choice.
vennus9d: you can pay for more GMs
Legend: 6% of players spend money, and 94% of players get to play for free???…what a lie
So we found out that only 6% of the people who plays 9Dragons pays for mall. I don’t know where that statistic came from, how they calculate it. Those 6% are players who regularly pay for the mall, monthly, like a member subscription. My KG use per month costs 30 euros, yet a play to pay game costs, monthly around 10-12 euros. Let’s not forget that at high levels, starting right from FC, you can not play without premium.It is a lot of pain to grind without it. All the people I know have premium.
It is Acclaim fault that PvP system is not balanced and SVS full of bugs. I do not know who is so naive from Acclaim, to think that in PVE you need lots of items from mall. PvP and the SVS consume more resources than PVE. But, as I said … in the events made the Hermit you consume exp cards, drop cards, in any case not the great mass of items from the mall.
So, VGM system is maintained to respond to millions of customers. How can one company answer to customers with unqualified personnel ? Acclaim is not charity organisation to have volunteers who make a qualified labor. We don’t know who the hell are those people. We sow that, their contract is not stamped by notary. They can easily lie.The moderators have access to customers data. How can a child of 16 years old, answer the demands of customers ? What that child knows? He or she has no basis of culture and language.
vennus9d:VGMs system is corrupt and bring injustice.is all about personal gain and revenge
TheHermit:Moderators are necessary lest all the posts get so disorganized no one could find any information.It’s true. 6%.
vennus9d:Yes, but healty people.
Legend:you mean to delete the posts you dont like
vennus9d:with studies not 16 years old one
TheHermit:Those noble 6% are allowing the game to survive so everyone else can play for free.
Sedbona: If you checked my account you know that I pay for mall
Legend:you know that we 3 are on those 6%?………………………and still you talk arrogant to us.
TheHermit:We do not require our volunteers to have health certificates. And we do the best we can on Customer Service.
vennus9d: what happens if one is mentaly ill ?how you will solve that ?
TheHermit:Who judges that? Are you a doctor as well as a lawyer Sedbona?
vennus9d:I am not sedbona
I am not against moderator system, but we need people with skills, not ill people in ‘brain’ and ‘heart’ as we have now. Hermit began to confuse us. I have asked about the medical certificate for several reasons. It’s true that some of the reasons have been discussed with sedbona to see in which countries we have this practice. In Europe, at least when you volunteer to serve one organization you have to bring a medical certificate when you sign the papers. There are sufficient reasons to do it. First, you must prove that you are physically fit and mentally to do the job. I don’t know why TheHermit gave so childish response to a question that should concern them.
Will continue tomorrow with the last part…