Your avatar interacts with everyone else in a virtual world ( as 9dragons is ) and send a message in your behalf. Than explore and in the end, build. When you make something in 9dragons you will do it via your avatar. Same goes with chat. You voice your opinion through the avatar, through roars in this case. Roars are a proof of a customer (you pay money to get the roars, in most of the cases ). VGMs use roars as a tool to communicate with players, except that they don’t pay for them.
This communication method for many customers become a channel for complains. Today, I logged for Bardo event and my screen was invaded by those complains :
2 years ago, roars were only used as war cry, congratulations for leveling, B-days, trade and so on, now 80% are complains, 20% the rest. What is wrong ? Is this a signal ? Somebody don’t communicate on the right channel ?
Also, impersonate a VGM? To use roars (which you didn’t pay for them – in fact the players pays even for your roars ) to impose something to a customer, that don’t exist, is stupid, in my opinion. VGMs vs clients are “nula”, they don’t exist as a 3th part of Acclaim.They are not even mention in TOS, not that, will change something…
With time, the complain from forum were moved in game because on forum as we all know, complains are locked, delete or removed. I want to see how they will stop the complains in game, when you pay for roars. Chat ban ?… I doubt.